The mobile device management authority hasn't been set in Intune. The mobile device management authority hasn't been defined. Review Set up iOS/iPadOS and Mac management with Microsoft Intune and information about how to set up users in Sync Active Directory and add users to Intune and organizing users and devices. For example, they'll see this error if Intune has been set as the MDM authority, but the user has a System Center 2012 R2 Configuration Manager license. Users must have the correct license type for the mobile device management authority. The device can't be enrolled because the user's account isn't yet a member of a required user group or the user does not have the correct license. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. Confirm that device is running iOS/iPadOS version 8.0 or later. The mobile device type that you're trying to enroll isn't supported. The user might have tried to enroll using a non-iOS device. For Microsoft 365, see Create an APNs Certificate for iOS devices. For Intune standalone, see Renew Apple MDM push certificate. If you replace the certificate, you have to re-enroll all iOS/iPadOS devices in Intune. Important: Make sure that you renew the APNs certificate. Renew the APNs certificate, and then re-enroll the device. Enrollment will fail and this message will appear if: There's a problem with the certificate that lets the mobile device communicate with your company's network. Review the information about how to set up users in Sync Active Directory and add users to Intune and organizing users and devices. The steps to get an APNs certificate weren't completed, or.The Apple Push Notification Service (APNs) provides a channel to contact enrolled iOS/iPadOS devices. Remove the app, validate user credentials, and then resinstall the app. The Company Portal app on the device is out of date or corrupted. The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. Too many mobile devices are enrolled already. For instructions, see Set up iOS/iPadOS and Mac device management, Get an Apple MDM push certificate, and Renew Apple MDM push certificate. Check that enrollment has been set up correctly and that iOS/iPadOS as a platform is enabled. The Apple Push Notification Service (APNs) certificate is missing, invalid, or expired. The following table lists errors that end users might see while enrolling iOS/iPadOS devices in Intune. See Troubleshoot device enrollment in Microsoft Intune for additional, general troubleshooting scenarios. Should the issue continue, contact your local IT department for assistance.This article helps Intune administrators understand and troubleshoot problems when enrolling iOS/iPadOS devices in Intune. You can create a single configuration profile that contains all the payloads you need-for example, for different apps and settings, such as Mail, Safari, Bluetooth, andWi-Fi.” Plan your configuration profiles for Apple devices If you want to manage only Mac computers or users of Mac computers, focus on macOS payloads, then decide if your management should be at the device or user level.If you want to manage only iPhone, iPad, and iPod touch devices (or users of those devices), focus on iOS and iPadOS payloads.If you want to manage an iPhone, iPad, iPod touch, or Mac, use the same payloads for all the devices. Here are some examples of optimized payload management: For example, a Certificates payload often involves more than one certificate, and a VPN payload may involve more than one VPN setting. Some payloads can have more than one unique payload.On an iPhone, iPad, or iPod touch, if there are conflicting restrictions, the more restrictive one wins. If you have multiple configuration profiles containing similar payloads with different settings, the resulting behavior is undefined.On a Mac, you can combine user configuration profiles with device configuration profiles.A device can have more than one configuration profile.A configuration profile can have more than one payload.To make your work easier, follow these mobile device management (MDM) best practices before you begin deploying configuration profiles: “Plan your configuration profiles for Apple devicesĬonfiguration profile and payload planning helps reduce complexity. Review your settings to ensure that your MDM is setup as expected:
0 Comments
Leave a Reply. |